Contact Us

Get in touch fast

Due to the impacts of COVID-19 and related market volatility, we are experiencing an increase in client inquiries. The safety and security of our clients and employees around the world is our highest priority. Phone support will be limited to live trade-related inquiries. We encourage all other requests to be sent via chat or email at this time. Additionally, you may reference these helpful resources and FAQ’s below.

Please note check deposits and withdrawals will be suspended until it is safe for our clients and staff to resume normal paper processing. You may continue to use send or receive funds via Smart Transfer and Wire Transfers.

By contacting TradeStation, you acknowledge the terms of our Privacy Notice.

New Accounts

Retail

800.770.4049 or 954.652.7677
Monday – Thursday, 8:00 a.m. – 8:00 p.m. ET Friday, 8:00 a.m. – 6:00 p.m. ET
Sales@TradeStation.com

Institutional

800.579.7616 or 954.652.7940
Monday – Friday, 8:30 a.m. – 6:00 p.m. ET 
InstitutionalSales@TradeStation.com

Client Support

Client Support

800.822.0512 or 954.652.7900

 

The Trade Desk (to place a trade)

  • Stocks/Options
    } Monday – Thursday, 7:30 a.m. – 6:30 p.m. ET Friday, 7:30 a.m. – 5:00 p.m. ET
  • Futures
    } Available 24 hours from Sunday 5:00 p.m. to Friday, 6:00 p.m. ET
  • TradeStation Crypto
    } Available 24 hours a day, seven days a week, except the second weekend of each month when we are closed from Friday at 6:00 p.m. to Saturday 5:00 p.m. ET.

 

Client Services
} Monday – Friday 8:00 a.m. to 8:00 p.m. ET

 

Technical Support
} Available 24 hours from Sunday, 3:30 p.m. – Friday, 8:00 p.m. ET

 

Data Integrity (Equities, Options, Futures)
800.327.2238 or 954.652.7190
Monday – Friday, 9:00 a.m. – 6:00 p.m. ET

International

New Accounts (Equities, Options and Futures)

European Countries (Toll-free): 00800 242 78190
Non-European Countries (Country Code 001): 954 652 7677
TradeStation-International.com

 

Client Support
European Countries (Toll-free): 00800 777 76543
Non-European Countries (Country Code 001): 954 652 7900
International@TradeStation.com

Media Inquiries