Driven by our values to support clients and employees
At TradeStation, we stand firm in our commitment to our fundamental values. We believe in doing what is right for our customers, our employees, and our communities.
Our employees will tell you that TradeStation feels more like family than just a place to work. Everybody helps each other succeed.
Our environment breeds innovation, with a team-building and mentoring approach to overcome challenges and help talent flourish. At TradeStation, we’re continuously pushing the boundaries of what’s possible, encouraging out-of-the-box thinking and relentless search for innovation.
We have built a team of amazing people who work together in a high-performance culture to provide our clients with exceptional products and services. One of the ways we do this is by practicing what we call the TradeStation Way, which encompasses fundamental behaviors that we live and incorporate every day in all we do.
Act with Integrity
Tell the truth. Follow regulations. Own up to your mistakes. Do the right thing even when no one’s looking.
Think TradeStation First
It’s not about you. Don’t let your own agenda get in the way of doing what’s best for the team. Check your ego at the door.
Get Clear on Expectations
Don’t assume. Get on the same page with everyone at the start. Leave conversations and meetings knowing exactly what needs to be done, when, and by whom.
Keep everyone in the loop. Share information; don’t hoard it. Think, “Who else needs to know this?”
Honor Your Commitments
If you say you’re going to do something, do it. Simple as that. And if something gets in the way, communicate.
Great ideas can come from anyone. Work together. Break down silos. Approach problems from new angles. Work with different people.
Get things done. Effort is important but it’s results that count. That means you need to follow up, set the bar high, track your progress, and hold yourself accountable.
Strive for Better
Be dedicated to continuous improvement. Find ways to do things better and faster. Just say no to the status quo.
It’s more than not talking. Be present. Be curious. Try to understand where someone’s coming from.
Be a Straight Shooter
Say what you mean. Have the guts to say the thing that needs saying. But do it in a helpful way. Address issues directly with the people who are involved.
Don’t Point Fingers
Instead of throwing someone under the bus, just fix it. Then figure out what happened and why. Learn from mistakes and improve the process.
Nobody likes excuses. Take personal responsibility for getting things done. Find a way. Don’t pass the buck.
Bring Your “A” Game
Passion is contagious. Be enthusiastic. Show some urgency. Work every day like it’s your first day on the job.
Make Quality Personal
Do it so well you’d be proud to frame it. You’re not a mediocre person; so don’t do mediocre work.
Deliver Legendary Service
Create “wow” moments. Blow people away. Be ridiculously helpful. Simplify everything.
Be a Brand Ambassador
Our reputation is tied to yours. Represent TradeStation with distinction. When you and your actions inspire confidence, everyone benefits. Be professional in everything you do.
Never Stop Learning
Invest in yourself. Be on the cutting edge. Take a class. Go to a workshop. Ask questions. Get even better.
Forget “that’s the way it’s always been done.” The rules evolve all the time. When a situation changes, look for the opportunities. Change and growth are good.
Be a Fanatic About Response Time
Faster is better. Reply to people as soon as you can. Even if it’s just to tell them you’re working on it or where it stands./p>
Organization helps you get things done better. Have a game plan. Use a good system. Know the priorities and work on them first.
Stay One Step Ahead
Be proactive, not reactive. Take control of situations to avoid surprises. There’s no point in fixing a problem that could’ve been easily avoided.
Appreciate Each Other
Someone knocks it out of the park? Thank them. Point out what’s right (not what’s wrong). Meaningful appreciation goes a long way.
Act Like it’s Yours
Imagine this was your company. You might do things differently if it were your money or your company. Think like an owner.
The more perspectives we have the better. We all have something to learn from one another, regardless of where we come from. Welcome our differences. They’re a strength.
Be friendly, helpful, considerate and empathetic. Don’t be a jerk.
We want you to enjoy being here. Strive for excellence, but remember to keep it all in perspective. Have a playful spirit and laugh every day.