Enhance your security with 2FA

Two-factor authentication (also known as 2FA, two-factor verification, or multi-factor authentication) is a security feature that adds an extra layer of protection when accessing your TradeStation brokerage accounts.

Traditional usernames and passwords can be guessed or discovered by malicious online perpetrators. However, since only you will have access to your mobile device for validating your identity, your account is better protected and transactions are more secured. Security codes cannot be used more than once and old codes that have expired cannot be reused.

You’ll need to set up your phone or tablet to provide two factors or means of authentication when you log in to your TradeStation websites.

See below for a list of applications that require two-factor authentication to log in.

TradeStation recommends the Auth0 Guardian mobile app. Auth0 Guardian is an enterprise-grade security service from a globally recognized leader in online security, which provides the infrastructure, client software and other important elements critical to bringing two-factor authentication to TradeStation customers.

While we recommend using Auth0 Guardian, you can use SMS or the Google Authenticator app. If you don’t have a smartphone or prefer not to use an app, you can select SMS when enabling 2FA.

Yes, you are required to use two-factor authentication to log in to nearly all TradeStation websites and apps, including TradeStation.com, TradeStation Web Trading, TradeStation Mobile Apps, HUB, W-8BEN Certification, account opening, and community forums. The main exception to the 2FA requirement is the TradeStation Desktop app.

Simply download the app to your iOS or Android device.

Or, search for Auth0 Guardian on the Apple App Store or Google Play Store.

Look for this icon:

When you set up two-factor authentication, you’ll receive a recovery code for you to record. Save this code in a safe place. If you lose your phone or can’t get to it, you can use the back-up code to log in.

You can reset two-factor authentication if you need to switch to a new mobile device, if you have removed the authenticator app from your mobile device, or you simply wish to choose a different verification method. When your two-factor authentication settings are reset, all information regarding your two-factor authentication profile will be deleted for security purposes.

To reset your two-factor authentication settings log in to HUB, click on your profile in the upper-right corner, then select Security. You can reset from the 2FA tab. Follow the instructions provided to complete the reset process. Once you have reset your two-factor authentication settings you will be asked to setup your new two-factor authentication settings the next time you log in.

Yes. If you already have an Auth0 Guardian app and are using it to log in to another organization, you can add your TradeStation account to it by following the steps above. If you have multiple user accounts with TradeStation, each will need to be registered.

If you obtain a new mobile phone, you will need to contact TradeStation Client Services to reset two-factor authentication to remove the previous credential. Within the Auth0 Guardian mobile app, you will also need to delete the current account profile for TradeStation. Then, tap the + sign to scan the new QR code, and follow the steps above to re-enable two-factor authentication and enroll the new phone.

For more information, contact TradeStation Client Services.