The "Live Chat" feature on the TradeStation website is designed to provide technical and account-related support to existing TradeStation customers. Due to space and time limitations and other considerations, TradeStation does not guarantee that it can provide an answer to every question submitted. Individuals submitting questions do so with the understanding that they may not receive a direct answer to their question and they might be referred to telephone support at (954) 652-7900, which is always available at no added cost.
Questions may be consolidated, revised, held for future postings, or judged inappropriate for this setting solely at the discretion of TradeStation. When chatting with our representatives, you should avoid using profanity, vulgarities, or spiteful comments. This Live Chat area is not a substitute for the TradeStation Platform. No orders to buy or sell securities will be accepted and/or processed through Live Chat.
You should not share your username and password with anyone as we assume that any Live Chat between TradeStation Support and your username is directly with you and not with a third person, whether authorized or unauthorized.
We value your privacy and we will observe our privacy policy in all respects in this Live Chat environment. More information about TradeStation's privacy policy can be found at www.tradestation.com.
No offer or solicitation to buy or sell securities, securities derivatives, foreign exchange or futures products of any kind, or any type of trading or investment advice, recommendation or strategy, is made, given or in any manner endorsed by any TradeStation affiliate. Equities, equities options and futures products and services are offered by TradeStation Securities, Inc. (Member NYSE, FINRA, NFA and SIPC). Forex products and services are offered by TradeStation Forex, Inc. (Member NFA). All proprietary technology in TradeStation is owned by affiliate TradeStation Technologies, Inc.
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