Choose a Site
Contact Us

TradeStation Contact Information

EEA Residents
Click for contact information


To Open An Account

Retail:

E-Mail: Click Here
Phone: (800) 770-4049 or (954) 652-7677
Monday - Friday, 7:30am - 8:00pm ET
Saturday 10:00am - 2:00pm ET

Institutional:

E-Mail: InstitutionalSales@TradeStation.com
Phone: (800) 579-7616 or (954) 652-7940
Monday - Friday, 8:30am - 6:00pm ET

TradeStation Client Support

Agency Trading Desk (to place a trade):

Stocks and Options:

Phone: (800) 871-3563 or (954) 652-7915
Monday - Thursday, 7:30am - 6:30pm ET
Friday, 7:30am - 5:00pm ET

Futures:

Phone: (800) 837-8951 or (954) 652-7930
Open 24 hours from:
Sunday, 3:30pm - Friday, 6:00pm ET

Forex:

Phone: (800) 837-8951 or (954) 652-7930
Open 24 hours from:
Sunday, 5:00pm - Friday, 5:00pm ET

TradeStation Data Integrity

E-Mail Data Integrity:Click Here
Phone: (800) 327-2238 or (954) 652-7190
Monday - Friday, 9:00am - 6:00pm ET

Client Services & Technical

Phone: (800) 822-0512 or (954) 652-7900

Client Services

Monday - Friday, 8:00am - 8:00pm ET
E-Mail Client Services:Click Here

Tech Support Open 24 hours from:

Sunday, 3:30pm - Friday, 8:00pm ET

Online Help via Live Chat

The "Live Chat" feature on the TradeStation website is designed to provide technical and account-related support to existing TradeStation customers. Due to space and time limitations and other considerations, TradeStation does not guarantee that it can provide an answer to every question submitted. Individuals submitting questions do so with the understanding that they may not receive a direct answer to their question and they might be referred to telephone support at (954) 652-7900, which is always available at no added cost.

Questions may be consolidated, revised, held for future postings, or judged inappropriate for this setting solely at the discretion of TradeStation. When chatting with our representatives, you should avoid using profanity, vulgarities, or spiteful comments. This Live Chat area is not a substitute for the TradeStation Platform. No orders to buy or sell securities will be accepted and/or processed through Live Chat.

You should not share your username and password with anyone as we assume that any Live Chat between TradeStation Support and your username is directly with you and not with a third person, whether authorized or unauthorized.

We value your privacy and we will observe our privacy policy in all respects in this Live Chat environment. More information about TradeStation's privacy policy can be found at www.tradestation.com.

No offer or solicitation to buy or sell securities, securities derivatives, foreign exchange or futures products of any kind, or any type of trading or investment advice, recommendation or strategy, is made, given or in any manner endorsed by any TradeStation affiliate. TradeStation Group, Inc. Affiliates: All proprietary technology in TradeStation is owned by TradeStation Technologies, Inc. Equities, equities options and futures products and services are offered by TradeStation Securities, Inc. (Member NYSE, FINRA, NFA and SIPC). TradeStation Securities, Inc.’s SIPC coverage is available only for equities and equities options accounts. Forex products and services are offered by the TradeStation Forex divisions of IBFX, Inc. (Member NFA) and IBFX Australia Pty Ltd, ABN 84 142 210 179, holder of AFSL #363972


Copyright © 2001-2014 TradeStation Group, Inc. All rights reserved.

Please be advised that TradeStation Securities does not accept orders for the purchase or sale of securities or inquiries regarding existing or open orders via voice mail, fax, Live Chat or e-mail.

TradeStation Headquarters

TradeStation
TradeStation Building
8050 SW 10th Street, Suite 2000
Plantation, FL 33324

Phone: (800) 556-2022 or (954) 652-7000

Additional Contact Information

Media Relations

Media Relations:
Phone: (800) 239-0107 or (954) 652-7011
llopez@tradestation.com