We know that TradeStation customers need to be able to access their accounts safely and securely online from a variety of devices while at home, the office, or on the go. TradeStation uses secure technologies and other internal measures to ensure that every time you access your account, you can do so with confidence. Here are just a few ways in which we work to keep your account secure.
We leverage sophisticated tools and employ highly trained anti-fraud and anti-money-laundering specialists to continuously monitor our systems and customer accounts, aid in the detection of suspicious activities and ensure that we are able to respond quickly.
We will notify you whenever significant changes are made to your customer profile or your accounts, such as changes to your login credentials, contact information, account settings, and more.
Our secure websites and applications use a 256-bit data encryption (TLS/SSL) to protect your accounts while you access and manage them online.
We utilize advanced hardware and software firewalls to prevent unauthorized parties from gaining access to our systems and your personal information.
To aid in the prevention of unauthorized access, all customers are required to select a unique username and a strong password when you open your first account. Passwords are required to meet minimum strength requirements, including overall length and a mixture of letters, numbers and special characters.
Whenever you attempt to log in from a web browser on an unknown device, you will be asked to answer one of your enhanced security questions after successfully entering your username and password to further validate your identity.
Our websites and mobile trading applications include an integrated timeout feature. After a period of inactivity, you will automatically be logged out to ensure the safety of your account and personal information.
To deter possible threats from cybercriminals by way of scripted or computer-based attacks, we limit the number of failed concurrent login attempts permitted for any single user or from any specific device.
Whenever you are asked to enter your TradeStation login credentials online, it is critical that you can easily verify that the website is owned and operated by TradeStation. To make this possible, we have deployed extended verification security certificates (EV SSL) to our websites. Simply look for the green security verification indicator in your web browser’s address bar. If you do not see the TradeStation Securities, Inc. or TradeStation Technologies, Inc. display, you should not enter your login credentials or any other information about your accounts.
Examples (as displayed by Google Chrome):